Sales Coordinator

Mô tả công việc

GENERAL MISSION

• The Sales Coordinator’s mission is to primarily promote the hotel and where possible, hotels belonging to the chain in his/her area/region. To efficiently coordinate and administer of the Hotel Sales & Marketing Department in accordance with the policies and procedures of the Hotel

RESPONSIBILITIES & MEANS

• To perform all duties and responsibilities in a timely efficient manner in accordance with established Pullman Hotel to achieve objective of the position.

TECHNICAL RESPONSIBILITIES

• To Assists DOS in organizing the filling system of the Sales Department. To oversee and maintain accurate and efficient sales systems in order to record and trace all sales activities.
• To ensure that the Sales database is continually updated for the purpose of undertaking regular and effective mailings in accordance with agreed action plan.
• To prepare contract and maintain up to date electric records of all rate negotiations, contracted rates and any other relevant rate information. To ensure Reservations, Front Office and Pullman Hotel network have up to date information on all rate manners.
• To maintain continual traffic flow of all document for perusal, action and signature by all sales personnel and ensure all urgent correspondence and telephone inquiries are followed up as a priorities.
• To answer all telephone calls and inquiries on behalf of the Sales & Marketing Department and action in a timely and professional manner.
• To perform coordination of group booking and activities in the hotel. To ensure effective follow up and provide immediate feedbacks if necessary.
• To handle valuable Corporate Groups and Travel Agents’ enquiries to ensure all reservations with proposal and contract letters.
• To follow up with Corporate Group and Travel Agents’ enquiries to ensure reservations with proposal and contract letters.
• To prepare and issue related Event Function Orders for all departments concerned to make the necessary arrangement for their function.
• To check that all departments concerned received such Event Function Orders and fully understand the requirements so ensure smooth operation and clients’ satisfaction.
• Be able to respond to enquiry for rooms and banqueting in order to take the right information to pass to Sales Manager / Event Manager.
• To follow up with travel Agents on completion of FAM trips to ensure future group bookings
• To produce a critical path in relation to each marketing activity and ensure that each action point is completed by due date.

COMMERCIAL RESPONSIBILITES

• To visit valuable Corporate Group and Travel Agents, if necessary follows up with discussions and arrangement for their functions
• To keep in touch with valuable Corporate Group and Travel Agents by making festive greeting cards, as well as visiting them at their offices
• In cooperation with Marketing & Communication Manager to maintain accurate records detailing quantities of sales collateral and promotion gifts and giveaways and re-order when necessary to ensure continual supply

RELATIONS

• Report directly to Director of Sales

REPLACEMENT AND TEMPORARY MISSION

• To be ready and responsible when assigned to perform any other any duties as designated by superiors.

Quyền lợi

• 05 working days or 40 hrs per week / Làm việc 05 ngày hoặc 40 giờ một tuần.
• Social - Health Insurance per labor law / Bảo Hiểm Xã hội - Bảo hiểm Y Tế
• Meal Allowance on duty ( 03 meals per day if stay at staffhouse )
• Bữa ăn theo ca ( 03 bữa mỗi ngày nếu ở tại nhà nhân viên )
• Uniform / Đồng phục
• Free Accommodation at nice, modern and comfortable staff house.
• Chỗ ở miễn phí tại khu nhà nhân viên đẹp, hiện đại và thoải mái.
• Telephone allowance / Phụ cấp điện thoại 
• On board Travel expense support / Hỗ trợ chi phí di chuyển khi nhận việc
• Employee of the Month / Quarter / Year Award / Nhân viên xuất sắc Tháng/ Quý/ Năm
• Birthday Celebration / Kỷ niệm sinh nhật
• Year end Bonus, KPI Bonus / Thưởng Cuối năm / Thưởng KPI
• Year End Party / Tiệc Nhân viên cuối năm
• International working environment with many Expatriates
• Môi trường làm việc quốc tế với nhiều Quản lý người nước ngoài.
• Special discount with Accor property after 06 months of employment
• Chiết khấu đặc biệt với các KS của tập đoàn Accor sau 06 tháng làm việc

Yêu cầu ứng viên

• Graduated from Vocational/College/University in Sales & Marketing, Hotel Management, Business administration or related field.
• 1 year of relevant experiences or an equivalent combination of education and work-related experiences, preferably in international 4-5 star hotel/resort
• Languages: Fluent English, national language and other languages would be a plus.
• MS Office
• Opéra is an advantage