Food & Beverage Guest Experience - The Albion Restaurant

Mô tả công việc

• Ensure that all guests are served to the hotels standard in the Restaurant/Bar/Lounge areas. 
• Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas.
• Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner.

MAIN DUTIES

• Operation
• Greet customers, make suggestions, answer and present the menu
• Answer all questions about beverages and the food
• Take orders and send them to kitchen staff through the POS system
• Ensure quality service in the dining room and serve meals
• Prepare and serve dessert
• Prepare the bills for beverages and meals ordered, take the cash and make change, and then balance daily transactions
• Take reservations and greet the take-out counter customers
• Use sales techniques to retain customers and attract more
• Apply health regulations relating to cleanliness
• Apply safety regulations
• Comply with equipment usage guidelines
• Comply with maintenance guidelines for the restaurant
• Ensure your work area is clean
• Organize your work and work area professionally
• Clean and clear the dining room tables
• Do all other tasks as required by the supervisor

Quyền lợi

• Career growth opportunities in a development minded company
• Opportunity to one of the best outlets in the city, highly visible within ACCOR Vietnam
• Competitive remuneration and statutory benefits
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility

Yêu cầu ứng viên

• At least 1 year of experience at same level in Western Cuisine
• Experience in 5-star hospitality
• Loves the stage, outgoing and well presented
• Ability to communicate effectively
• Customer service-oriented