Nhân Viên Quan Hệ Khách Hàng

Mô tả công việc

JOB SUMMARY

1. Supply guests with directions and
2. information regarding property amenities, services, and hours of operation, and
3. local areas of interest and activities.
4. Contact appropriate individual or department as necessary to resolve guest
5. call, request, or problem.
6. Follow up with guests to ensure their requests or problems have been met to
7. their satisfaction.
8. Receive, record, and relay messages accurately, completely, and legibly.
9. Respond to special requests from guests with unique needs.
10. Communicate VIP arrivals to designated personnel for escort and delivery of
11. amenities.

Quyền lợi

BENEFITS

1. 02 months of probation with Full salary| Service charge| Social Insurance
2. Attractive remuneration package & 13th month salary
3. Local and International training courses
4. 05 working days | 02 day-off per week
5. Duty meal & Uniform provided by hotel
6. Taxi for late-night shift| Free motorbike & car parking
7. Cross training & Cross exposure & Task force opportunities
8. Associate Appreciation Week | Take-care culture
9. Baby born gift | Birthday gift| Marriage allowance| Bereavement allowance
10. Annual health check
11. Associate special discount for hotel rooms and F&B services at International Marriott properties
12. Career path in the most respected and prestigious hotel companies in the world

Yêu cầu ứng viên

REQUIREMENTS

1. Good English| Strong communication| Service mind
2. Want to develop at Front Office department & Hotel service